运费

Dr. Pen offers:

Purchases within Canada

  • Free Standard Shipping orders for over CAD $99.

Orders are fulfilled from our Canada warehouses in Toronto, Ontario. 

  • Standard: 4-7 Days 
  • Orders before 12 pm Eastern time ship on the same business day

    Details

    • Estimates are in business days, and shipping times may vary. These are subject to stock availability and exclude clearance/customs delays.
    • Once the item is posted, the transaction will be marked “Shipped”, and you will receive an email notification. If you have any questions about your order, please get in touch with our customer support team.

    • Regrettably, we are unable to facilitate shipping to Quebec.

    Disclaimer: These timeframes are provided as general guidelines only. While we do our best to meet these delivery estimates, shipping and delivery times cannot be guaranteed as they may be affected by factors outside our control.  

    Shipping Pre-Order Item

    If your order contains multiple products and one of them is a preorder item, the entire order will be held until the preorder item becomes available.

    This means that all items in your order will be shipped together in a single delivery once the preorder product is ready for dispatch. If you want the available items to ship sooner, we recommend placing separate orders for in-stock and preorder items or contacting us.

    For any questions, please contact us at +1(877)708-7142 or via email at support@ca.drpen.co.